Privacy Policy

Your privacy is important to us. It is Nezak Logistics Pvt. Ltd.’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://nezaklogistics.com, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 8 May 2023.
Last updated: 8 May 2023.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

  • “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

  • “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device Type

  • Operating System

  • Unique device identifiers

  • Device settings

  • Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

  • Name

  • Email

  • Phone/mobile number

  • Home/mailing address

User-Generated Content

We consider “user-generated content” to be reviews, ratings, images, and/or video materials voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account

  • Request a quote or service

  • Enter any of our competitions, contests, sweepstakes, and surveys

  • Sign up to receive updates from us via email or social media channels

  • Use a mobile device or web browser to access our content

  • Contact us via email, social media, or on any similar technologies

  • Mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with our platform’s core features and services

  • To enable you to customize or personalize your experience of our website

  • To process any transactional or ongoing payments

  • To deliver logistics and transportation services to you

  • To contact and communicate with you

  • For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

  • For advertising and marketing, including to send you promotional information about our services and information about third parties that we consider may be of interest to you

  • To consider your employment application

  • To enable you to access and use our website, associated applications, and associated social media platforms

  • For internal record keeping and administrative purposes

  • To run competitions, sweepstakes, and/or offer additional benefits to you

  • To comply with our legal obligations and resolve any disputes that we may have

  • For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators

  • Our employees, contractors, and/or related entities

  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

  • Third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and/or processed in India, or where we or our partners, affiliates, and third-party providers maintain facilities.

Your Rights and Controlling Your Personal Information

  • Access: You may request details of the personal information that we hold about you.

  • Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us.

  • Deletion: You may request that we delete the personal information we hold about you at any time.

  • Complaints: If you believe that we have breached a relevant data protection law, please contact us.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. Please refer to our Cookie Policy for more information.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Administrator
Nezak Logistics Pvt. Ltd.
https://nezaklogistics.com/contact-us/